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Fire / OverheatingOctober 14, 2008CPSC #09010

Wireless Headset Batteries Recalled by GN Netcom Due to Fire Hazard

Product
Batteries
Units affected
525,000
Remedy
replacement

What was recalled

This recall involves ATL lithium-ion polymer batteries in GN9120 wireless headsets. The headsets are intended primarily for professional use in offices and call centers. The product is sold with three components: a base station, headset and power adapter. "GN Netcom" or "GN9120" is printed on the base station and headset. The affected batteries have part number 603028 and have a white plastic enclosure. The batteries are labeled "Made by ATL (Amperex Technology Ltd.)" and "(ATL P/N 603028)." Batteries sold as a replacement part are labeled "GN9120 battery replacement kit."

Hazard

An internal short circuit in the lithium-ion polymer batteries can cause the batteries to overheat, posing a fire hazard.

Injuries

GN Netcom has received 10 reports of incidents involving overheating, including three reports of open flames and property damage to furniture on which the headsets were resting.

Made in

China

Where it was sold

  • GN Netcom, authorized distributors and resellers nationwide from January 2005 through September 2008 for between $150 and $350 as part of the GN9120 headset and about $20 as a replacement part.

Photos

Recalled Wireless Headset
View official CPSC recall

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