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Restraint / CrashSeptember 9, 2020CPSC #20177

WHILL Recalls WHILL Personal Electric Vehicles Due to Crash and Injury Hazards

Product
Other Products
Units affected
1,160
Remedy
replacement

What was recalled

This recall involves WHILL Model Ci. The product is a personal mobility device that is powered by a lithium ion battery, is occupant-controlled and motorized. The serial number of the recalled device ranges from C_1711188_US to C_1909011_US. The serial number label is located on the seat assembly. WHILL and Model Ci are printed on the battery compartment. The vehicles have one chair with a platform and four wheels. The chairs are black and the arm covers come in white, red, blue and black colors.

Hazard

The vehicle's control pad can malfunction causing the power to turn on/off and the speed to increase/decrease, posing crash and injury hazards.

Injuries

There have been 15 reports of device malfunctions. No injuries have been reported.

Made in

Taiwan

Where it was sold

  • Online at spinlife.com, scootaround.com, accessnsm.com and topmobility.com and other online retailers from November 2017 through September 2019 for about $4,500.

Photos

Recalled WHILL Model CiLocation of the control pad subassembly on the recalled productLocation of the serial number on the recalled product
View official CPSC recall

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