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Fire / OverheatingFebruary 17, 2006CPSC #06092

Polycom Inc. Recalls Conference Phone Batteries for Fire Hazard

Brand
Product
Chargers & Adapters
Units affected
21,000
Remedy
replacement

What was recalled

The recalled batteries were sold with the SoundStation2W wireless conference phones, and separately as replacement batteries. The SoundStation2W Part Number is printed on the underside of the telephone. The SoundStation2W Part Numbers and SKU numbers are as follows: Part Number SKU number Date Code 1520-07803-001 2200-07803-001 1205 or earlier (December 2005) 1520-07804-001 2200-07804-001 1205 or earlier (December 2005) The batteries have a black or white plastic coating and a white label with the following title: "RECHARGEABLE Li-ion BATTERY." The recalled battery Part Numbers can be found on the bottom right hand corner of the white label on the battery pack. The date code can be found to the left of the Part Number. Recalled batteries have the date code of 1205 (December 2005) or earlier printed on the white label of the batter pack.

Hazard

These batteries can overheat, which could pose a fire or burn hazard.

Injuries

Polycom has received two reports of batteries overheating and causing minor damage to the tables on which the units sat. No injuries have been reported.

Made in

China

Where it was sold

  • Polycom business to business resellers who sell through catalogs, online, telesales, through office supply stores or on the Polycom Web store from August 2004 through January 2006 for between $700 and -$900. Replacement batteries were sold for between $50 and $90.

Photos

Conference Phone using Recalled Battery PackRecalled Battery Pack (12-hour talk time)Recalled Battery Pack (24-hour talk time)Date Code and Part Number
View official CPSC recall

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