SafetyScored
All recalls
OtherAugust 30, 2019CPSC #19775

GreatCall Recalls Lively Mobile Plus Emergency Alert Device Due to Risk of Call Button Failing in an Emergency (Recall Alert)

Product
Other Products
Units affected
44,300
Remedy
refund

What was recalled

This recall involves Lively Mobile Plus model GCR4 emergency alert devices manufactured between January and April 2019. The recalled devices are silver and black and have "GreatCall" printed near the top of the front of the device. The model number GCR4 is printed on the back and the date code 19.01 or 19.03 is printed on the bar code label of the device. The device is worn on a magnetic lanyard around a consumer's neck for fall detection or clips onto a consumer's purse, belt, or pocket, and is used to communicate in an emergency or for other assistance.

Hazard

The call button can fail when pushed by the consumer in an emergency.

Injuries

None reported.

Made in

China

Where it was sold

  • Best Buy and Walmart stores nationwide and online at www.greatcall.com and www.amazon.com from April 2019 through May 2019 for between $25 and $50.

Photos

Recalled Lively Mobile Plus model GCR4Photo of label on back of recalled device
View official CPSC recall

Shopping for a replacement? Safer certified picks

If your item was recalled, these brands hold independent safety certifications and have no recall on record.

Avocado Green Mattress logo

Avocado Green Mattress

GOTSGREENGUARD GoldOEKO-TEX

Certified organic latex, wool, and cotton — no fiberglass.

Check price
PlushBeds logo

PlushBeds

GREENGUARD GoldGOTSOEKO-TEX

Natural latex, multiple whole-product certifications.

Check price
Naturepedic logo

Naturepedic

GOTSGREENGUARD Gold

Organic non-toxic crib and adult mattresses.

Check price
My Green Mattress logo

My Green Mattress

GOTSGREENGUARD Gold

Family-run, certified organic, fiberglass-free.

Check price

Certifications shown are editorial references — verify current status with the brand. Some links are affiliate links; we may earn a commission at no cost to you. See our disclosure.

Other other recalls