Custom Elevator Recalls Residential Elevators Due to Child Entrapment Hazard; Risk of Serious Injury or Death to Young Children; One Death Reported
What was recalled
This recall involves select Custom Elevator residential elevators with either hydraulic drives (HYD) or winding drum drives (WD). The Custom Elevator brand name is located on the controllers and hydraulic power unit. The elevators are used in consumers' homes.
Hazard
Young children can become entrapped in the space between the exterior landing (hoistway) door and the interior elevator car door or gate if there is a hazardous gap between the doors and suffer serious injuries or death when the elevator is called to another floor.
Injuries
In July 2021, a 7-year-old child died in a vacation home in North Carolina after becoming entrapped in a residential elevator.
Made in
United States
Where it was sold
- Custom Elevators sold the units to elevator contactors nationwide from 2003 through August 2022 for between $10,000 and $25,000, excluding installation costs charged by third party installation companies.
Photos
Shopping for a replacement? Safer certified picks
If your item was recalled, these brands hold independent safety certifications and have no recall on record.
Avocado Green Mattress
Certified organic latex, wool, and cotton — no fiberglass.
Check pricePlushBeds
Natural latex, multiple whole-product certifications.
Check priceCertifications shown are editorial references — verify current status with the brand. Some links are affiliate links; we may earn a commission at no cost to you. See our disclosure.
Other entrapment / strangulation recalls
Taleco Gear Recalls Baby Jumpers, Baby Swings and 2-in-1 Baby Jumper & Swings Due to Risk of Serious Injury or Death from Fall and Strangulation Hazards
Taleco Gear
DUMOS Nine-Drawer Dressers Recalled Due to Risk of Serious Injury or Death from Tip-Over and Entrapment Hazards; Violate Mandatory Standard for Clothing Storage Units
Jiangsu Jiayubo Furniture
Wnttmt Baby Walkers Recalled Due to Risk of Serious Injury or Death from Fall and Entrapment Hazards; Violate Mandatory Standard for Infant Walkers; Sold on Amazon by WURUI.BABY
Unknown
Winston Porter and Seeday 3-Drawer, 4-Drawer, and 5-Drawer Dressers Recalled Due to Risk of Serious Injury or Death from Tip-Over and Entrapment Hazards; Violate Mandatory Standard for Clothing Storage Units
Unknown