Cricket EZ Cell Phones Recalled; Audio Problem Interferes with Emergency 911 Calls
What was recalled
This recall involves the "Cricket EZ" cellular phone. The cell phones are small, black and silver bar-style. "Cricket" is printed on top of the phone above the display panel. Model number "CRKJ88BKIT" is located on a label inside the battery compartment behind the battery. Units that have a model number that ends with a "B" ("CRKJ88BKITB"), units that have a green dot on the inside label, and units that were sold after March 2008 are not included in this recall.
Hazard
A software problem with the cell phones causes audio problems with 911 calls. When a call is connected to 911, the operator may not hear the caller or the caller may not hear the 911 operator.
Injuries
Cricket has received two reports of the audio not working properly when a consumer placed a call to 911. No injuries were reported.
Made in
China
Where it was sold
- Cricket stores and independent dealers nationwide from February 2008 through March 2008 for about $90.
Photos
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