CPSC, Segway LLC Announce Voluntary Recall to Upgrade Software on Segway™ Human Transporters
What was recalled
This recall involves all Segway HT i167 ("i Series") models sold to consumers. In addition, Segway LLC is including all e167 ("e Series") and i167 models sold to commercial users, and all p133 ("p Series") models sold to consumers in test markets.
Hazard
Under certain operating conditions, particularly when the batteries are near the end of charge, some Segway HTs may not deliver enough power, allowing the rider to fall. This can happen if the rider speeds up abruptly, encounters an obstacle or continues to ride, after receiving a low-battery alert.
Injuries
Segway LLC has received three reports of falls that may be related to this condition, including one report of a consumer who sustained a head injury requiring stitches.
Made in
United States
Where it was sold
- Directly by Segway LLC and through certain dealers and resellers, from March 2002 through September 2003. Segway HTs have also been made available to the public by authorized rental agents.
Photos
Shopping for a replacement? Safer certified picks
If your item was recalled, these brands hold independent safety certifications and have no recall on record.
Avocado Green Mattress
Certified organic latex, wool, and cotton — no fiberglass.
Check pricePlushBeds
Natural latex, multiple whole-product certifications.
Check priceCertifications shown are editorial references — verify current status with the brand. Some links are affiliate links; we may earn a commission at no cost to you. See our disclosure.
Other fall / collapse recalls
Ritchey Design Recalls Carbon Bicycle Forks Due to Risk of Serious Injury or Death from Fall and Crash Hazards
Ritchey Design
GigaCloud Technology USA Recalls Merax Murphy Beds Due to Risk of Serious Injury or Death from Impact and Crush Hazards
GigaCloud Technology USA
Wichard Groupe North America Recalls Courant Spliced Kalimba Climbing Ropes Due to Risk of Serious Injury or Death from Fall Hazard
Courant
Louisville Ladder Recalls Over One Million Attic Stairway Ladders Due to Risk of Serious Injury or Death from Fall Hazard
Louisville Ladder