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Electric ShockAugust 8, 2002CPSC #02226

CPSC, Motorola Inc. Announce Recall of Digital Cable Set-Top Boxes

Product
Televisions
Units affected
Not stated
Remedy
replacement

What was recalled

These digital cable set-top boxes are black, about 17 inches wide and 2.5 inches high. "MOTOROLA" and "INTERACTIVE DIGITAL COMMUNICATIONS" are written on the front of the units. The model number, "DCT2000" is written on the cover of the user guide that came with the box. Motorola's DCT2000 set-top box provides cable subscribers access to various digital, audio, and interactive TV services, including expanded channel counts; digital-quality video and audio; interactive program guides for viewing convenience and control; parental control; and virtual channels for community and local information.

Hazard

Pins in the rear of the box, that connect to the power cord, could break, which could pose an electric shock hazard to consumers.

Injuries

CPSC and Motorola have not received any reports of these set-top boxes causing shock or injury.

Where it was sold

  • Digital cable operators distributed these set-top boxes nationwide in conjunction with digital cable services, from March 2002 through June 2002.

Photos

Front of the recalled Motorola DCT2000 cable set-top boxBack of the recalled Motorola DCT2000 cable set-top box with the power cord pins circled
View official CPSC recall

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