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Fire / OverheatingMarch 13, 2002CPSC #02525

CPSC and GE Interlogix Announce Recall to Repair Security Control Panels

Product
Home Control/Alarm Systems
Units affected
18,000
Remedy
repair

What was recalled

The repair includes all ZX400, ZX410 and ZX440F security control panels experiencing "MEMORY ERROR" or "NO COM FROM CONTROL" errors and all ZX300 and ZX310 security control panels that are being monitored. The control panels are used mainly to guard against burglary but can be linked to smoke and fire alarms. The brand name "Moose" is printed on the front of the keypad.

Hazard

The systems can fail to communicate with the central station that should receive the distress signal, which then would fail to alert the fire department, police department, or ambulance service. This poses a safety risk to consumers.

Injuries

CPSC and GE Interlogix are not aware of any incidents involving these security control panels. This recall is being conducted to prevent the possibility of incidents or injuries.

Where it was sold

  • Authorized dealers and distributors sold the security control panels nationwide, from November 1998 to March 2001, for between $40 and $260.
View official CPSC recall

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