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Fire / OverheatingOctober 10, 2019CPSC #20009

Carrier Recalls Carrier- and Bryant-Branded Heat Pumps Due to Fire Hazard

Brand
Product
Carriers
Units affected
5,350
Remedy
repair

What was recalled

This recall involves Carrier- and Bryant-branded 1.5-ton multi-zone, 4-ton multi-zone and 4-ton single-zone ductless heat pump outdoor units. The units are used for cooling and heating homes and light commercial facilities. The model number and product number can be found on the nameplate/rating plate on the side of the units. The recalled models and product numbers are: Brand Product Model Number Product Number Carrier 1.5-ton multi-zone 38MGQC18---3 38MGQC18---301-- 4-ton multi-zone 38MGQF48---3 38MGQF48---301-- 4-ton single-zone 38MBQB48---3 38MBQB48--301-- Bryant 1.5-ton multi-zone 538TEQ018RCMA 538TEQ018RCMAAAA 4-ton multi-zone 538TEQ048RFMA 538TEQ048RFMAAAA 4-ton single-zone 538REQ048RBMA 538REQ048RBMAAAA

Hazard

The fan motor on the heat pumps can fail, causing the units to overheat, posing a fire hazard.

Injuries

Carrier has received six reports of the heat pumps catching fire (one occurred in the United States and five in Canada). No injuries have been reported.

Made in

China

Where it was sold

  • Carrier and Bryant distributors, independent dealers and contractors nationwide from March 2015 through April 2019 for between about $600 and about $4,000.

Photos

Carrier 1.5-ton multi-zone model: 38MGQC18---3Carrier 4-ton multi-zone model: 38MGQF48---3Carrier 4-ton single-zone model: 38MBQB48---3Bryant 4-ton multi-zone model: 538TEQ048RFMA
View official CPSC recall

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